The Securities and Exchange Board of India (Sebi) has provided a great tool for the quick disposal of investor complaints.
The market regulator on Wednesday asked investors to register their grievances through the SCORES portal for effective disposal. SCORES stands for SEBI Grievance Redressal System.
SEBI has further asked the stock exchanges including commodity futures markets, depositories, and clearing corporations to display the option of registering complaints with them directly on the home page of their website and mobile app to increase awareness about the online grievance redressal mechanism.
You can also complain from mobile
According to the circular, they have also been directed to display the link to download the SCORES mobile app along with the SCORES website on the home page of their website and mobile app.
WHAT ARE SCORES
The regulator has also asked these institutions to appraise the status of implementation of the provisions of this circular through monthly reports. SCORES is a grievance redressal system. It was started in June 2011.
The platform has been designed to help investors to register their grievances related to the securities market 'online' with SEBI against companies, intermediaries, and market entities.
How the system works
To document a protest on SCORES, the accompanying individual data should be compulsorily given by the financial backers/complainants-name, address, email address, PAN, and portable number. While enlisting the grievance,
the financial backer is inquired, "Have you held up an objection with the concerned mediator/recorded organization to get your grumbling settled?". ". Accepting that the monetary benefactor picks the decision "No", the complaint is clearly shipped off the concerned component.
